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# How to Authorize the "Same Item Multiple Boards" App

If updates are not syncing across shared boards or items in Monday.com, it is likely because the **Same Item Multiple Boards** app has not been authorized by the users. Without this authorization, changes made by a specific user will not "push" through to other boards. Refer to the steps below to identify and fix unauthorized accounts.

${youtube}[How to Authorize the "Same Item Multiple Boards" App](kWIBQ5NVOKg)

### How to Check Authorization Status

1. **Open a shared item:** Click to expand any item that is shared across multiple boards.

2. **Switch View:** Select the **Same Item Multiple Boards** view from the item's top tabs.

3. **Access Settings: **Click the** Settings** (gear icon) located next to the **Add to Board** button.

4. **Audit the List: **Scroll down to the Authorizations section.

* **Authorized**: Users are syncing correctly.

* **Unauthorized**: These users will have a black **Unauthorized** label next to their name.



### How to Fix Unauthorized Accounts

You cannot authorize the app for another user due to security protocols, but you can prompt them to do it themselves:

* **Send a Reminder:*** *Click the **Email Icon** next to any **Unauthorized** label to automatically send that user an authorization request.

* **What the User Sees:** They will receive an email or Monday.com app notification directing them to click a button to grant the app permission to sync their updates.

### Manually Sending an Authorization URL

If a user is experiencing issues with the default authorization flow, you can provide a quicker alternative by sending them a direct authorization URL.

* Please ensure that the user is currently logged in to their monday account before they click the link. Once they open the URL, they should see an **Authorize** button to complete the process.

* Same Item Multiple Board OAuth URL: https://api.pioneera.io/oauth/authorize?source=newtab

![](https://storage.crisp.chat/users/helpdesk/website/-/1/d/4/2/1d42aa291f344200/image_wxdkju.png =300x378)


**Note**: For the best results, ensure all team members who regularly edit shared items have completed this one-time authorization.