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# Troubleshooting Guide: "You don't have permissions to duplicate pulses"

# 🔧 Troubleshooting: “You don’t have permission to duplicate pulses”

## ❗ The Error

When using **Same Item Multiple Boards (SIMB)**, you might see the following error:
![](https://storage.crisp.chat/users/helpdesk/website/-/1/d/4/2/1d42aa291f344200/image_ngnqry.png)

> **“You don’t have permission to duplicate pulses.”**
This means monday.com blocked the action due to a permissions issue.

## 🤔 Why This Happens
When SIMB adds an item to another board, it **duplicates the item** from the source board to the destination board behind the scenes.
monday.com enforces board-level permissions. If the user (or automation owner) does **not** have permission to create items on the **destination board**, monday.com prevents the duplication and shows this error.
**In simple terms:**
👉 *You’re trying to add an item to a board where you’re not allowed to create items.*


## ✅ How to Fix It

### Option 1: Update Board Permissions (Recommended)
Ask a board admin to grant item-creation permissions:

1. Open the **destination board**
2. Click the **three-dot menu (⋯)** in the top-right corner
3. Go to **Board permissions** or **Board settings**
4. Make sure the affected user can **create items**
5. Save the changes

![](https://storage.crisp.chat/users/helpdesk/website/-/1/d/4/2/1d42aa291f344200/board-permissions_6g067c.png =1000x365)

### Option 2: Change the Automation Owner
If you’re using an automation, SIMB runs actions using the **automation owner’s permissions**.
If the owner lacks permission on the destination board, the action will fail.

To fix this:
1. Open the board where the automation is set
2. Go to **Automations** / **Integrations**
3. Locate the SIMB automation
4. Change the **automation owner** to a user who has permission to create items on the destination board (usually an admin)
5. Save

![](https://storage.crisp.chat/users/helpdesk/website/-/1/d/4/2/1d42aa291f344200/transfer-ownership-automation_ewllab.png =1000x451)


### Option 3: Have an Admin Perform the Action
If permissions can’t be changed, ask a **board admin or owner** to add the item on your behalf.

## 💬 Still Need Help?
Contact us via:
* **Chat** – “Chat with us” in the Help Center
* **Email** – “Send us an email” option