> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://sameitemmultipleboards.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 📊 Understanding the Discrepancy Report in Same Item Multiple Boards

🎥 Prefer to watch instead?
Check out the video tutorial at the top of this article!
If you’d rather follow the steps in text, just keep scrolling 👇

${frame}[](https://embed.app.guidde.com/playbooks/sbtmxAe3bhWEYLL2cPv4SP?mode=videoOnly)


The **Discrepancy Report** helps you keep your data consistent across multiple boards by showing where shared items are out of sync.
Here’s how to understand, access, and fix discrepancies 👇

### 🧩 What’s a Discrepancy?

A **discrepancy** occurs when the same item shows **different values across boards**.
For example, a task might be marked as “Done” on one board but “Stuck” on another because the column names didn’t match.
Once you fix the column names, syncing resumes normally — but note that **past updates won’t be retroactively synced**.
![Discrepancy example](https://storage.crisp.chat/users/helpdesk/website/-/1/d/4/2/1d42aa291f344200/image_1q64g4v.png)


### 🪄 Steps to View and Fix Discrepancies

🔹 **1️⃣ Open the Same Item Multiple Boards View**

* Go to the board where your shared items exist.
* Click **“Add View” → “Apps” → “Explore more apps”**, then search for **“Same Item Multiple Boards”** and open it.![Same Item Multiple Boards view](https://storage.crisp.chat/users/helpdesk/website/-/1/d/4/2/1d42aa291f344200/image_2msics.png)


🔹 **2️⃣ Filter to See Only Discrepancies**

* At the top of the SIMB view, open the dropdown that says **“All items”** and select **“Discrepancies.”**
This filters your view to only show items with sync issues.
![Dropdown menu expanded showing “Discrepancies” option](https://storage.crisp.chat/users/helpdesk/website/-/1/d/4/2/1d42aa291f344200/image_xqlbq3.png)


🔹 **3️⃣ Expand an Item to Review Changes**

* Click the arrow (▶) next to an item’s name to expand it and view its history — including what changed, when, and who made the change.
![hExpanded discrepancy item - History button](https://storage.crisp.chat/users/helpdesk/website/-/1/d/4/2/1d42aa291f344200/image_11479uo.png)


🔹 **4️⃣ Fix the Discrepancy**

* Click **“Sync Latest”** next to the mismatch to apply the most recent value across all connected boards.
![Sync Latest button](https://storage.crisp.chat/users/helpdesk/website/-/1/d/4/2/1d42aa291f344200/image_7vha80.png)


💡 **Tip:**
If you don’t see discrepancies you expected, check your column names — mismatched or differently typed columns **won’t appear** in the Discrepancy Report.


### ✅ Why It Matters
The Discrepancy Report helps your team ensure data accuracy and alignment across boards.
Checking it regularly keeps your workflows running smoothly and prevents sync conflicts before they spread.